Caitlin McCabe
AdministratorPlease note: All new registrants to the Panopto Community Forum must be approved by a forum moderator or admin. As such, if you navigate to a feature that is members-only, you may receive an error page if your registration has not yet been approved. We apologize for any inconvenience and are approving new members as quickly as possible.
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Service update 2020-12-02
Service update 2020-12-02 Removed a limitation where folders with the same name cannot exist under a folder. Fixed an issue where the user analytics dashboard sometimes failed to load. Added a notifi… (View Post)1 -
Service update 2020-12-02
Service update 2020-12-02 Removed a limitation where folders with the same name cannot exist under a folder. Fixed an issue where the user analytics dashboard sometimes failed to load. Added a notifi… (View Post)1 -
Re: Recorder state Error
Hi Richard, This would be an issue for our Support team to investigate. To expedite this matter, and make things easier for you, I will submit a Support ticket on your behalf and make your local Pano… (View Post)1 -
Re: User Licenses in License Plan Usage
Hi David, To confirm what Michael said, "User Licenses" represents the number of active users on your plan. Active users are those who have recorded or viewed a video in the last six months… (View Post)1 -
Re: Audio and video not syncing
Hi Brianna, This would be an issue for our Support team to look at. Are you able to direct message me a link to the video? This way, I can share the video with them and they can investigate what may … (View Post)1